Privacy Notice

The categories of information that we collect, process, hold and share include:

  • Personal information (such as name, date of birth, home address and email address)
  • Characteristics (such as gender, ethnicity, disability and sexual orientation)
  • Special category when referred for Active for Life/Healthy weight support (such as BMI, relevant medical conditions and relevant medication)

Why we collect and hold this information

We use this personal data in order to:

  • Provide you with high quality Wellbeing support;
  • Provide you with the most appropriate support you need to improve your well-being;
  • Assess the quality of our services;
  • Evaluate and improve our performance;
  • Derive statistics which inform decisions about future delivery of services.

The lawful basis on which we use this information

We collect and process information about you under the lawful basis of article 6 – Public Task based on the Care Act 2014 and the Health and Social Care Act 2014.

The Care Act 2014 Places emphasis on prevention and well-being. The local authority has a duty to provide prevention services, to contribute towards the contribution of delay to care or support or individuals or carers.

Our special category data is obtained and processed under Article 9a, which requires your explicit consent.

Storing this information

We will hold the information about you securely, and for no longer than reasonably necessary. We will hold information for the following applicable timeframes;

– 12 months from case closure date if unable to contact client after referral

– 7 years from case closure date if activity undertaken

– 20 years if safeguarding related incident occurs

Who we share this information with

We occasionally share this information with:

  • Other services within Kirklees Council – Community Plus, Safeguarding
  • With your permission, partner organisations that can support you in achieving your outcomes

Why we share this information

We occasionally share information with the Community Plus service on a statutory basis, under section 12 of Care Act 2014 and the Health and Social Care Act 2014. This is in order to provide the highest quality well-being support possible.

We do not share personal information about you with anyone else without consent unless the law and our policies allow us to do so.

Further information

If you would like further information about how we manage your data, please see the Kirklees Council privacy notice.

If you would like further information about this privacy notice, please contact:

If you have any worries or questions about how your personal data is handled, please contact the Data Protection Officer at or by ringing 01484 221000.

Refer to the Wellness Service